Legal
Privacy Policy
This policy explains what information OUROBORUS collects, how it is used and the rights available to users and customers.
Last updated: August 20, 2026
This Privacy Policy applies to the website and digital products operated by OUROBORUS (OUROBORUS LTDA, CNPJ 49.165.507/0001-94), based in Brazil.
1. Information we collect
We may collect the following categories of information:
- Information you provide: name, email address and message content submitted through contact channels or during a purchase.
- Transaction information: records of purchases made through the online platforms used to distribute our products, including payment confirmation details provided by the payment processor.
- Technical information: basic data generated when you access our website, such as browser type, device type, IP address, and pages visited.
2. How we use information
- To deliver purchased digital products and provide access instructions.
- To respond to support requests and business inquiries.
- To operate, maintain and improve our website and products.
- To comply with legal, accounting and tax obligations.
- To detect and prevent fraud, abuse, or technical issues.
3. Cookies and similar technologies
Our website may use cookies or similar technologies that are necessary for the site to function and to understand general usage. You can control or delete cookies through your browser settings. Disabling cookies may affect parts of the experience.
4. Sharing and disclosure of information
We do not sell personal information. We share information only in the limited circumstances described below:
- Service providers: we rely on third-party service providers for hosting, email delivery, product distribution, payment processing and fraud prevention. These providers process information only as needed to perform their services for us, and are contractually bound to protect the information.
- Payment processing: when you make a purchase, transaction data is shared with the payment processor used at checkout so that the payment can be authorized and completed.
- Legal compliance: we may disclose information when required by law, court order, or to protect our rights, safety, or property.
- Business transfers: if OUROBORUS is involved in a merger, acquisition or sale of assets, user information may be transferred as part of that transaction.
5. Payment processing
Payments are processed by third-party payment providers and online platforms. OUROBORUS does not store complete credit card numbers or full payment credentials. Payment data is handled by the provider used at checkout and is subject to that provider's privacy policy and security practices.
6. Information security
We apply reasonable administrative, technical and physical measures intended to protect the information we handle, including restricted access to systems, encrypted data transmission where applicable, and the security features provided by the platforms and services we use. No method of transmission or storage over the internet can be guaranteed to be completely secure. Specific technical or certification claims are not made in this policy.
7. Method of disclosure of this policy
This Privacy Policy is published on our website at ouroborus.pro/privacy and is made available to users before or at the time personal information is collected. When we make material changes to this policy, we will update the revision date at the top of this page and, where appropriate, provide a prominent notice on our website or communicate the change directly to users who have provided contact information.
8. Data retention
Information is retained for as long as necessary to provide our products and support, and to comply with legal or accounting obligations. Retention periods may vary by record type. Where a specific period applies, it is: 30 days for transaction-related records, or as otherwise required by applicable law.
9. Your rights
Subject to applicable law, you may request confirmation of processing, access to your data, correction of inaccurate data, anonymization or deletion, portability, and information about how your data is shared. You may also withdraw consent where processing is based on consent.
10. Brazilian LGPD
For users in Brazil, personal data processing is subject to Law No. 13.709/2018 (Lei Geral de Proteção de Dados). Requests related to LGPD rights can be sent to our support address, and we will respond within the period established by applicable law.
11. Children
Our products are not directed to children. We do not knowingly collect personal data from children without appropriate legal basis or parental consent.
12. Changes to this policy
This policy may be updated to reflect changes in our products, operations or legal requirements. The revision date at the top of this page indicates the latest version.
13. Contact
Privacy requests: contact@ouroborus.pro
OUROBORUS LTDA
CNPJ: 49.165.507/0001-94
Rua Mistral (Jd Bom Clima), 332, Sala 209A, Edif. The Point EMX, Despraiado — Cuiabá, MT, 78048-222, Brazil
